Consumer Analytics
Know what your customers are saying about you and your products.
Market research and VoC is a critical component of business strategy. DiscoverText streamlines the gathering of information about markets and
customers. It helps you make more intelligent business decisions. Customers provide troves of feedback via social media about the products
and the services they use. This information is in disparate sources such as forums, blogs, and social networks. DiscoverText can extract
and uniformly combine this information and perform detailed analyses using intelligent decision-making techniques. DiscoverText can remove
duplicate information and perform complex near-duplicate detection to further minimize workload and ensure focused analyses.
- Identify data from multiple sources
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- Import Plain text, Word, Excel, HTML, and PDF
- Emails from Exchange servers and Outlook files
- Public comments from YouTube and Ideascale
- News feeds and comments
- Facebook & Twitter feeds
- Blog and wiki content
- XML documents
- RSS feeds
- Instant messaging archives
- Microsoft SharePoint and IBM Lotus Notes
- Accounting databases
- Create powerful search and grouping capabilities
- Use buckets to create groups of documents based on your keywords
- Enhance the efficiency, reliability and validity of human judgments
- Increase coder accuracy
- Validate human decisions early-on in the process
- Store and archive projects on our servers
- Share projects and archives with colleagues to create large analysis teams
- Summary and detailed reporting options help you track your progress
No software to install as our cloud-based application is securely hosted for you
Try DiscoverText Free for 14 days
No obligation and no credit card required