There is a lot of cynical thinking ascribed to the position set out by Mark Zuckerberg on the regulation of Facebook and other online platforms. In this instance, he is absolutely right. This is not a new problem. Lawrence Lessig was among those to make clear, long before Facebook and Twitter were born, that some balance of regulatory mechanisms must be struck to prevent the overpowering rise of “architecture” embedded in software code. This video (posted June 1, 2015) about “Code and Other Laws of Cyberspace” is our Lawrence Lessig-inspired answer to the challenge of how to think about regulation in this case.
Next up: “Fake News & Other AI Challenges” in Vienna. Texifter Founder & CEO Dr. Stuart W. Shulman will present new applications of the DiscoverText platform to the problem of humans and machines learning.
Note: This is a first in a series of posts about ongoing work initiated by @stuartwshulman for a keynote talk at #screentimebu2018 titled “Fear and Loathing in American Politics: Emotion Detection in Twitter Data”
Part One: Why Fear?
Fear can be a profound political force. After World War II, research suggested fear in America was widespread and broadly centered around Cold War tensions and the existence of atomic weapons. A culture of paranoia tapped into racial, sexual, and other fears of crime and physical harm from “strangers.” The events of September 11, 2001 generated fear arising from international threats, such as terrorist attacks and biological or nuclear weapons.
Today, there are widespread fears related to President Trump, and to major political, social, environmental, legal, and cultural upheavals. The retirement of Justice Kennedy exacerbates prevailing fears among moderates and liberals, while a pending report from Special Counsel Mueller has even the White House staff worried. A recent survey analysis of fear finds that respondents in the United States are more fearful and anxious than ever before .
As a guide to current prevailing fears, we reviewed the recent Chapman University Survey , which indicates political fear in the U.S. has shifted significantly from previous years. Political issues rank among the top fears reported by those surveyed in the United States, including “political unrest and uncertainty in the wake of Donald Trump’s election as president.” The survey found that political fears include involvement in another world war (48.4%) and North Korea using their weapons (47.5%).
With newer communication technologies, social media platforms are common-place, supporting the proliferation of user-generated content. On these platforms, particularly on Twitter, users share stories, discuss contemporary fears, and express concerns. We leverage Twitter data using Texifter ‘s text analytics software, DiscoverText, to augment our survey-based understanding of contemporary American political fear. In the process, we are refining our approach to how we collect Twitter data as well as how humans and machines “learn” together.
George Gallup revolutionized survey research and coined the phrase “pulse of democracy” to describe how polling could inform politicians between elections. We hope to similarly transform Twitter research to produce another facet of political vital signs. While it is tempting to call it a fear index, we are not creating the usual ordinal scale. We are not counting retweets or likes, nor are we measuring purported influence; in fact we intentionally ignore both of these common Twitter metrics. Rather, we see this exercise as generating a map of the ideological highways that American political fear may travel upon.
Our research generally supports the findings of the Chapman Survey. The most frequent fears expressed via Twitter include government corruption, the erosion of democracy, climate change, war, personal safety, and economic fear. A new experimental focus on first-person expressions of fear on Twitter, nevertheless provides a vivid glimpse into the psyche of real-life, with realtime, unfiltered expressions of fear. In part two of the series, we explore what it means to isolate first person expressions using a combination of search terms, human coding, and machine learning.
An Open Letter to DiscoverText Users
Recent revelations regarding Cambridge Analytica’s exploitation of Facebook user data and the presence of bots and other malicious actors on Twitter, raise questions about the need for an ethical template to guide access to user data for research purposes. There are also essential and related issues about the role of social data platforms granting or restricting access to these data.
As a result, the dynamics of academic research involving the use of computational user data are at a point of transition. As researchers, it is our obligation to create new tools to address the implications of the shifting landscape that will affect access to user data.
DiscoverText has been used in a significant number of academic research studies. In most cases, our tool was used to facilitate the collection and analyses of Twitter and Facebook data. Our user group has an obvious stake in the future availability of social data.
Dr. Gary King of Harvard University is paving the way for the social data industry and academia to work together to ensure the best possible future for data access (please see: http://garyking.org/partnerships). He has also informed us that a component of this joint effort will involve future RFPs related to social data access for research and education.
When more information is available, we will be in touch with a plan of support for individuals and teams that want to make DiscoverText part of their academic research infrastructure. Our goal is to involve DiscoverText end users in the process at every stage.
For more than a decade, Texifter has been building collaborative, web-based software to help academics sort words, metadata, links, and images found in text, survey, public comment, and social data. As a political scientist, I am keenly aware that this work is more essential than ever. More generally, the sociological and public interest work ongoing (and yet to be undertaken) is immensely valuable.
As ever, I look forward to working with you to create a robust and transparent platform for the analysis of this important data.
Stuart W. Shulman, Ph.D.
Founder & CEO, Texifter LLC